Take Your General Information and Shove It

UX Magazine:

Bolt | Peters has seen plenty of instances in which time-related considerations have a big impact on user feedback. Someone evaluating tax preparation software will have less patience for reading general information two days before his taxes are due, and an IT manager trying to spend out the department budget before the fiscal year ends will want to skip straight to the details. Sometimes the last thing a person needs is a general overview.

Posted 2012-07-09 1:17