Who Knew?

“Many things in [Craig Newmark’s] life are a matter of routine. When he talks, he calls upon a repertoire of conversational gambits he has been collecting forever, and he has a selection of sound effects on his mobile phone, such as a cymbal crash, that he can trigger to make it clear he is joking. When people misunderstand him, he doesn’t get upset. “I’m the Forrest Gump of the Internet,” he says. He loves customer service. “I’ll only be doing this as long as I live,” he says. He taps his phone, triggering a ghostly whaaahahaha. “And after that, who knows?”

- Gary Wolf in Why Craigslist Is Such a Mess [which you really should read immediately]