“He can also be hard to understand. In response to a question in March about why RIM expects gross margins to increase, [co-CEO Jim] Balsillie said: “I’ll just be blunt. I mean, we have just really an outstanding set of new product introduction, which is cutting over new architectures. And the capability of these, we haven’t talked about, but it’s a major, major step-up.…So quite frankly, it’s a time of cutting over and it’s a heavy cutting-over time.”
- How management has failed at RIM | CanadianBusiness.com
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